If you are purchasing an e-book or e-guide it will be sent to you electronically. You will be asked to enter your email address – please note that it is very important that you enter the correct email address upon purchase in order to guarantee successful delivery of your book. You will then be sent a link/attachment where you will be able to complete the download.
If you are ordering a downloadable e-book or e-guide, please note that digital delivery can take up to 36 hours as each copy is personalized to the buyer. However we usually deliver it in the shortest time possible. If you are pre-ordering a downloadable e-book or e-guide, the chapters will be delivered in phases as mentioned in the eBook page. The final eBook will be delivered once it is ready.
If you have any other questions, please contact us on administrator@dotnetcurry[dot]com with full details of your purchase and we will endeavour to respond as quickly as possible.
Customer Service Policy
If the product that you have ordered has not reached you within 36 hrs, please check your junk mail to make sure our mails are not getting marked as spam. Alternatively somebody will contact you via email and provide you with details of the delay and expected delivery time.
Refund and Cancellation Policy
In case you haven't received the eBook within 36 hours or haven't heard from us after contacting the customer service within the stipulated time (Working days - Monday to Saturday), you can opt for a refund by sending us the transaction details of your purchase. We will refund the amount within 7 working days.